Handy Info

Helpdesk: all the info you need

Get ready for the next edition of the Annecy Festival and the Mifa by using our Helpdesk. It will give you all the essential information for enjoying the event under the best conditions possible.

Browse our Helpdesk, which is designed especially for this year’s edition of the Annecy International Animation Film Festival and its Market. You will find all the answers to your questions to prepare your visit, or your participation, and enjoy the event to the full.

Various information is available:

• Information you need to prepare your trip: how to get a visa, how to get to Annecy, reserving your accommodation, etc.
• Information related to this coming edition: accreditations, terms and conditions of sale, screenings, accessibility, etc.
• All the handy info you need to plan your stay and find your way around
• Information related this edition’s tools: Annecy Network, mobile phone app, etc.

Our Helpdesk will evolve and grow as the event draws nearer. Return regularly to check out any new information.

> Go to the Helpdesk

Focus on: how do you move around the Festival venues?

During the Festival, travel around Annecy and its lakeside using the shuttles, buses, bikes, etc.

Free shuttles between the Festival and the Mifa, urban bus routes at discount prices, increased bus service in the evenings and at weekends, taxis and chauffeur-driven car companies, bike rental: find out all the travel options for getting around during the event at our Helpdesk and on the Mobilités du Grand Annecy website.